For data protection matters, please contact us using the details above.
2. What data we process
contact details, such as name, email address, phone number and company;
enquiry, quotation and contract data;
project files, drawings, models, photos and correspondence;
delivery, billing and payment data;
technical log data from the website and cookie preferences, where used.
Sending files. Please do not include special categories of personal data or other unnecessary personal data in project files or messages.
The person submitting the data is responsible for its accuracy. If you notice that you have sent inaccurate data, let us know and we will correct it.
3. Purposes and legal bases
Purpose
Legal basis
Responding to enquiries and preparing quotations
Steps prior to entering into a contract
Order fulfilment, delivery and customer communication
Performance of a contract
Accounting and retention of mandatory documents
Legal obligation
Documenting claims, quality issues and security
Legitimate interest
Newsletter or marketing message
Consent, where requested
Non-essential analytics or marketing cookies
Consent
4. Recipients of data
Service providers
We may use service providers who help manage hosting, email, cloud storage, accounting, transport or technical projects. They receive data only to the extent necessary and on the basis of an appropriate contract. Where required by law, we disclose data to the competent authority.
Transfers outside the EEA
If a service provider processes data outside the European Economic Area, applicable data protection safeguards are used, such as a European Commission adequacy decision or standard contractual clauses.
5. Retention
1
Enquiry and project correspondence: generally up to 3 years after the last substantive contact or the end of the project, unless longer retention is necessary due to a claim or agreement.
2
Accounting documents: for the period required by law, generally 7 years.
3
Consent-based marketing data: until consent is withdrawn or the purpose of use ends.
4
Technical logs: only for as long as needed to ensure security, generally up to 12 months.
6. Security
We apply appropriate organisational and technical measures to protect personal data, including access restrictions, secure data transfer and backups. Access to project files and client data is limited to employees and partners who need it to do their work.
7. Your rights
Under the applicable conditions, you have the right to:
access your data and receive information about its processing;
request the correction of inaccurate data;
request the erasure of your data;
restrict processing;
object to processing;
receive your data in a portable format;
withdraw your consent at any time.
To submit a request, write to info@printbetoon.com. If you believe your data has been processed unlawfully, you may lodge a complaint with the Estonian Data Protection Inspectorate: www.aki.ee.
8. Cookies
The website uses cookies that are necessary for it to function and cannot be switched off. Analytics, preference or marketing cookies are only used if they have actually been implemented on the website and the user has given the required consent.
The list of cookies, their purpose, provider and retention period is shown in the cookie preferences. You can change your choice at any time in the cookie settings or in your browser settings.
9. Changes to this policy
We may change this privacy policy if our data processing or the legislation changes. The current version, with the date of the last update, is always published on the website. This policy has been drawn up in accordance with the EU General Data Protection Regulation (GDPR), the Estonian Personal Data Protection Act and other applicable legislation.
Questions about data processing?
We will respond to data protection questions as soon as possible.